Last Updated: May 24, 2017

We would like to welcome you to qiologypro.com the official website of Qiology Pro.

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with qiologypro.com website (the "Service") operated by Qiology Pro ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service.

Acceptance of Terms Through Use

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase", "Subscription"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

  1. You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: 

  • product or service availability 
  • errors in the description or price of the product or service 
  • error in your order or other reasons

Cancellation of Subscription Plans in our Directory require a 30 day notification period, in writing. If you have any questions about Plan cancellation, please contact us.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

Use of Qiology Pro Online Study Area

The Qiology Pro Community and the Qiology Pro Online Study Area contain interactive online services operated by the Qiology Pro on the World Wide Web and/or the Internet.

All students of Qiology Pro may subscribe to the use of these services by creating a profile with us.

By subscribing to the use of these online services, you agree to abide by the additional “terms and conditions of use” applicable to these services.

If you use the Qiology Pro Online Study Area, you are responsible for and agree to:

  • maintain the confidentiality of your account and password
  • ensure restricting access to your computer
  • accept responsibility for all activities that occur under your account or password 
  • be solely responsible for any information and content that you post in your web page
  • have full ownership of all information you upload to our website, free of copyright, trademark and authenticity restrictions
  • you also acknowledge that the Qiology Pro reserves the right to refuse service, remove or edit content, or terminate or cancel your account or disable service to you in its sole discretion.

Posting of Comments, Communications and Other Content 

Users of our Qiology Pro Online Study Area and/or the Qiology Pro Knowledge Hub / Blogs may submit comments and other content, send communications and submit suggestions, opinions, questions or other information provided that such content is not: 

  • illegal, obscene, offensive, threatening, defamatory,
  • invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable
  • does not contain software viruses, chain letters, hate campaigns, mass mailings or any form of "spam."
  • users are not allowed to use false email address, impersonate any person or entity, or otherwise mislead as to the origin of the content.

Qiology Pro reserves the right (but not the obligation) to remove or edit such content, although it may not regularly review posted content.

If you do post content or submit material (including news and articles), it is understood that you grant Qiology Pro an irrevocable royalty free right to use, reproduce, modify, adapt, publish, translate, distribute and display such content throughout the world in any media.

You represent and warrant that you have ownership of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Qiology Pro for all claims resulting from content you supply.

Qiology Pro has the right, but not the obligation, to monitor and edit or remove any content or activity. Qiology Pro takes no responsibility and assumes no liability for any content posted by you or any third party.

Availability, Errors and Inaccuracies

In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services.

We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable. We may experience delays in updating information on the Service and in our advertising on other websites.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Qiology Pro and are protected by copyright, trademarks, database and other intellectual property rights.

You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with Qiology Pro. Any other use is strictly prohibited and may violate copyright, trademark and other laws.

These Terms do not grant you a license to use any trademark of Qiology Pro or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party websites or services that are not owned or controlled by Qiology Pro.

Qiology Pro has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Qiology Pro shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless Qiology Pro, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to:

  • legal and accounting fees resulting from your use of the Service 
  • your breach of any of these Terms 
  • anything you post on or upload to the Service 
  • any activity related to your account.

This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation Of Liability

Qiology Pro, its founder, directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from:

  • your access to or use of the Service; 
  • your inability to access or use the Service; 
  • any conduct or content of any third-party on or related to the Service;
  • any content obtained from or through the Service; and
  • the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Qiology Pro makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Qiology Pro, its subsidiaries, affiliates, and its licensors do not warrant that:

  • the Service will function uninterrupted, secure or available at any particular time or location
  • any errors or defects will be corrected 
  • the Service is free of viruses or other harmful components
  • the results of using the Service will meet your requirements.

If you breach any of these Terms and Qiology Pro chooses not to immediately act, or chooses not to act at all, Qiology Pro will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms.

Qiology Pro does not waive any of its rights.

Qiology Pro shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Exclusions

As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of British Columbia and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us.


Returns & Refund Policy

Thank you for purchasing with Qiology Pro. If you are not entirely satisfied with your purchase, we're here to help.

Digital Products

We do not issue refunds for digital products once the order is confirmed and access provided to our Online Study Area.

We do not issue refunds for products advertised in our Products area, and purchased directly through that service provider. Please review their policies as posted on their website. 

We recommend contacting us for assistance if you experience any issues viewing or downloading our digital products.

Physical Products

Qiology Pro physical products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. 

For products purchased via advertisements in our Products Area, please contact that supplier individually for their refund policies. 

To be eligible for a Qiology Pro physical product return, please make sure that:

  • The product was purchased in the last 15 days
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), please contact us.

Send the product with the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

  • Return Address will be supplied within the RMN

Shipping charges

Shipping charges incurred in connection with the return of a Qiology Pro product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Qiology Pro.

Damaged items

If you received a damaged product, please notify us immediately for assistance, or the third party supplier whom you purchased from.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.